E. Financial measures
Six Sigma Certification Exam Questions with Answers
(Based on ASQ Black Belt BOK topics)
II. Organizational Process Management and Measures
E. Financial measures
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1) Victor completed lean six sigma green belt training at 6 SIGMA CERT (lean six sigma certification and training provider). Over the course of his studies he learned that the ultimate goal of every lean six sigma project at a private company is increased ____________.
a) effectiveness b) customer loyalty c) profitability d) variance 2) 6 SIGMA CERT, an organization which provides six sigma certification and training, considers implementing a process improvement project. Two project proposals A and B are on the table. Project A is expected to generate $150,000 in savings and its cost is $23,000. Project B is going to save 6 SIGMA CERT $350,000 and will cost $125,000. Judging by ROI which project should the company choose? a) Project A b) Project B c) Neither d) Not enough information to calculate ROI 3) A lean six sigma process improvement project is expected to generate $250,000 in savings in seven years. The annual interest rate is 5%. What is the NPV of this saving?
a) $3,517 b) $351,775 c) $177,670 d) $250,000 4) Every six sigma certified black belt knows that ________________ is one of the standard categories of Cost of Quality (COQ). a) Retention costs b) Failure mode costs c) Prevention costs d) Control failure costs 5) Which of the following refers to cost of all activities whose purpose is to prevent failures? a) Appraisal costs b) Internal failure costs c) External failure costs d) None of the above |
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