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B. Critical to x (CTx) requirements

Six Sigma Certification Exam Questions with Answers
(Based on ASQ Black Belt BOK topics)
II. Organizational Process Management and Measures
B. Critical to x (CTx) requirements


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1) Joe, who recently obtained a lean six sigma certification at the green belt level, is in charge of a quality assurance division within Zeon Laptops. After conducting a customer expectation research, he advises engineers that the weight of new laptop models needs to be between 3 to 5 lbs. Which CT (x) requirement does this advice pertain to?

a)      Critical-to-Cost (CTC)
b)      Critical-to-Delivery (CTD)
c)      Critical-to-Quality (CTQ)
d)      All of the above

2) Which is a defining characteristic of critical to x (CTx) requirements? Choose one answer.

a)      CTx  requirements relate to business or customer requirements
b)      CTx requirements are measurable
c)      A change is CTx requirements can impact the system
d)      All of the above

3)  Every six sigma certified professional knows that ________ requirements relate to health and well-being.

a)      CTP
b)      CTQ
c)      CTD
d)      CTS

4) Susan just completed a rigorous lean six sigma green belt training.  Now she knows that _____ requirements are most likely derived from ___________.

a)      CTP, voice of business
b)      CTQ, voice of business
c)      CTP, voice of customer
d)      CTx, voice of customer

5) A survey conducted by a marketing team led by a green belt found that customers of an on-line flower shop expect delivery within 3 to 5 business days. Which CTx requirement does this finding primarily pertain to? Choose one answer.

a)      CTP
b)      CTD
c)      CTQ
d)      None of the above


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ANSWERS
Lean Six Sigma 150 Practice Question Test with Answer Key
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