8D Process
When you're looking for a problem-solving method for both process and product or service improvements, the 8D Process may be a good choice. Despite it is usually used by the automotive industry, it can be used by other industries as well.
The 8D Process includes 8 different steps:
- Definition of the problem and preparation for the process improvement
- Establishing a team responsible
- Describing the problem
- Developing the interim containment
- Defining and verifying the root cause of the problem
- Choosing the permanent corrective action and its implementation
- Preventing the recurrence of the problem
- Recognition and rewarding the contributors.
The 8D Process includes 8 different steps:
- Definition of the problem and preparation for the process improvement
- Establishing a team responsible
- Describing the problem
- Developing the interim containment
- Defining and verifying the root cause of the problem
- Choosing the permanent corrective action and its implementation
- Preventing the recurrence of the problem
- Recognition and rewarding the contributors.