Unintended Consequences
Unintended Consequences are the situations that occur when an action results in a different outcome that wasn't initially expected. Despite the fact that the unintended results may or may not have been anticipated, this doesn't mean that the results occurred.
When we're talking about more specifically about Six Sigma or the Design For Six Sigma, the unintended consequences can be divided into three main categories:
- The unexpected outcomes are positive
- The unexpected results are a potential problem and they tend to correspond to a decrease of the quality
- The unexpected results are negative, which is exactly the opposite that you were looking for.
When we're talking about more specifically about Six Sigma or the Design For Six Sigma, the unintended consequences can be divided into three main categories:
- The unexpected outcomes are positive
- The unexpected results are a potential problem and they tend to correspond to a decrease of the quality
- The unexpected results are negative, which is exactly the opposite that you were looking for.