Baseline
When you're following a problem-solving methodology in order to improve the processes inside an organization, you need to make sure that you correctly see what's happening before you implement the improvements. And for this, you need the Baseline. The Baseline is like a snapshot taken at a specific time of al the inputs and outputs state, for a particular process.
This is very important to do because if you fail on doing it, you won't have a comparison point. By looking at how the process is doing before you implement any improvements or changes to the process itself, you'll be able to later compare these with the results that you'll get after applying the process improvements.
This is very important to do because if you fail on doing it, you won't have a comparison point. By looking at how the process is doing before you implement any improvements or changes to the process itself, you'll be able to later compare these with the results that you'll get after applying the process improvements.